Connect English may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12 November 2019.
What we collect
We may collect the following information:
the person to contact on your behalf in case of any emergency
any health condition which could be life-threatening, such as an allergy
a copy of your passport, and your arrival flights details
Children under 16
The use of any of our products or services is possible only with the written permission of a parent or legal guardian. We use and collect information about a child only with parental permission, including the taking or use of photographs. We will immediately delete any information or image which has inadvertently been captured without such consent. We will ask for, and retain only for the duration of the course, medical information for the safety and good health of the child whilst in our care. No teacher will keep or use personal contact information for a child.
Why do we collect this information, what do we do with the information we gather?
We require this information to comply with UKVI requirements, to understand your educational needs and to provide you with a better service, in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Be aware that this may not apply to any linked websites.
Links to other websites
Our website may contain links to other websites of potential interest to you as our customer. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information. If you have previously agreed to our using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us email@example.com. We will then no longer contact you. We will not sell, distribute or lease your personal information to third parties unless we have your advance permission, or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998 at any time. If you would like a copy of the information held on you please write to Connect English, 26-28 Churchill Way, Cardiff, CF10 2DY.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. In accordance with your rights under the provisions of the EU GDPR we will promptly correct any information found to be incorrect.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
More About Cookies
Connect English may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.
Most browsers allow you to refuse to accept cookies. In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.
Blocking cookies may have a negative impact upon the usability of some websites.
If you have any further questions about our policies please contact us.
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